ABC Tech Services is looking for a Technical Support Specialist to join their team. The role involves assisting customers with technical issues and providing solutions in a timely manner.

Responsibilities:

• Diagnose and troubleshoot technical issues.
• Provide step-by-step technical help, both written and verbal.
• Collaborate with internal teams to find solutions to complex issues.
• Document technical issues and solutions.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• Proven experience as a Technical Support Specialist or similar role.
• Excellent problem-solving and communication skills.
• Familiarity with remote desktop applications and help desk software.