ABC IT Services is looking for an IT Support Specialist to provide technical assistance and support for their clients. This role requires excellent problem-solving skills and a customer-centric approach.
Responsibilities:
Provide technical support to clients via phone, email, and in person.
Troubleshoot hardware and software issues.
Install and configure computer systems and software.
Maintain IT documentation and inventory.
Requirements:
Bachelor’s degree in Information Technology, Computer Science, or related field.
Proven experience in IT support or a similar role.
Strong knowledge of computer systems, networks, and software.