IT Support Specialist

ABC IT Services is looking for an IT Support Specialist to provide technical assistance and support for their clients. This role requires excellent problem-solving skills and a customer-centric approach.

Responsibilities:

  • Provide technical support to clients via phone, email, and in person.
  • Troubleshoot hardware and software issues.
  • Install and configure computer systems and software.
  • Maintain IT documentation and inventory.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Proven experience in IT support or a similar role.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent communication and interpersonal skills.